•   over 5 years ago

V.ALRT disconnects after 30 seconds

The device consistently disconnects after 30 seconds. It is not clear if this is a configurable power saving feature or a defect.

  • 5 comments

  • Moderator   •   over 5 years ago

    Hi gabiz,

    In order to prevent the V.BTTN to disconnect, your application must perform an application verification. Look for the V.BTTN Verification section in the developer start up guide. This should be done within 30 seconds after connection.

    Following are steps to connect the V.BTTN to the application:
    Enable Bluetooth on the phone.
    Press-release V.BTTN button between 10-24 seconds to make visible to the app (discoverable)
    Application performs scan for BLE devices and connects to it.
    Application performs service discovery
    Application sends verification key. This must be done within 30 seconds of connecting to V.BTTN.

    Hope this helps!

  •   •   about 5 years ago

    Same problem here. I am using Android Nexus 5. My device is getting disconnected after 10 seconds and getting reconnected again with in 2 seconds. Even the official V.ALRT app is giving me the same problem. Please look into it and tell me if I am doing anything wrong.

  • Moderator   •   about 5 years ago

    If your app is sending the app verification key, then it should not disconnect.
    Can you confirm via the logs that you are sending app verification key?

  •   •   about 5 years ago

    Oh. Sorry for not updating here. I got it working now. Thanks for the reply. Its only the official app that is still giving me issues. But anyway I am comfortable now.

  •   •   about 5 years ago

    Oh. Sorry for not updating here. I got it working now. Thanks for the reply. Its only the official app that is still giving me issues. But anyway I am comfortable now.

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